Shipping Update


Some recent orders have been affected by customs problems, and the packages were returned to us.

We had a meeting with customs yesterday (18th) regarding delayed packages being held.
The outcome being that there will be a further delay of 4 weeks to pay fees, redo the paperwork, and for customs to release the shirts. This does seem a long time but this is Thailand and it is the fastest solution we have.

At this stage we ask you to trust us, we are providing this update to reassure you.
Many of you have raised disputes with paypal and we ask that you do not do this, or our account will be at risk of closure, complicating matters even further.

We will update this page over the next few weeks when there is an update.

We sincerely apologise for the delay and ask you to allow us the time to clear this issue.

Kind Regards
Aztec Retro

End Of Business

As of 16th September 2019 Aztec Retro will not be accepting any further business.

All outstanding orders will be fulfilled. You can still log in to check the status of your order.

Recent customs issues are being addressed in a meeting this Wednesday (18th) after which delayed orders will be released for delivery. 

Please be aware we are doing our upmost to resolve this so your patience and co operation at this difficult time would be appreciated.

If you have any concerns you can email info@aztecretro.com


Thank you for your support.

 

 

Please read here If your order has been affected by customs problems


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